Terms & Conditions

The agreed final quote represents a written contract for the exact work to be completed at the price quoted. Any agreement made verbally is not covered by the contract unless it has been written into said contract. The agreement is made between Hart Builds and the person or persons who are named on the contract. The client is identified as the person or persons who requested the quotation. Hart Builds will not enter into any dialogue, accept any requests or communicate in any way with anyone other than the client except where the client has provided written permission that allows them to do so. The acceptance of the quote, electronically or by any other means, signifies a full acceptance and commitment to accept these terms and conditions. Please check your quotation carefully.

The quote written by Hart Builds for the client represents the requests of the client. It is not a surveyor survey, and we will not be held liable for any task that is not included in the written quote.

In the event that Hart Builds cannot recover any outstanding amounts after a reasonable amount of time, we will employ the services of a debt collection agency. The client accepts that the debt collection agency will increase the outstanding amount to cover their costs – this fee is applied as soon as the debt is passed from us to them and usually amounts to 33% of the cost of the invoice – it is therefore strongly in your interests to settle your invoice as soon as possible to avoid these extra costs. Once the debt passes from us to the debt collection agency, we have no further involvement in the account and cannot reverse the process or any associated fees.

Changes to your quote

Any quote or estimate is subject to revision, if a customer makes changes to their property or building after receiving a quote from Hart Builds, customers must let us know of all changes made as soon as possible so that their quote can be revised. Any changes made without notifying us may cause a delay in the work until a price has been agreed upon for any changes.

Validity period of quotations

Quotes are valid for 30 days from the date of issue.

Additional work

Any extra work we in the event of an unforeseen (not visible) problem arising we reserve the right to estimate or charge separately for any extra work. Any extra work the client may want to add to the original quote will have to be agreed upon in writing.